Crash on startup

[antoniofiliona]

Hi everyone, sorry to post yet another crash on startup issue, but I've been going through all solutions online and still haven't have any success. I'm wondering if there's a crash log file somewhere that could help use see the failure point.

I'm running Win 10, fully updated, with a nvidia 2070 super, fully updated. the splash screen loads no problem, goes away no problem, fusion loads no problem until i see the sketch grid, that's when it freezed and never recovers. I've uninstalled and reinstalled half a dozen times, rebooted, deleted the login files and it always leads to this point. I've somehow got success twice pas the loading of the sketch grid, and actually got to see the settings menu for a minute or so before it froze out. I have had no problem installing it on my other laptop, but since my desktop is more powerful, I would really like to make it work here. 

Attached is a screen recording of the loading process.

Thank you.

[jhackney1972]

You can use this web page to find the Fusion 360 Log Files.

[Rushikesh.kadam · Accepted solution]

@antoniofiliona Sorry for the inconvenience casued. By any chance did you try the solution mentioned here? Below are two more links to a similar issue:

1. Link1
2. Link2

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[antoniofiliona]

Oh wow, I can't believe i missed the "Try editing the Environment Variable:" step when reading those pages. That actually worked!

Thanks a lot! I can finally get to work on it!

[Rushikesh.kadam]

@antoniofiliona Happy to hear you are able to continue your work.

Regards,