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Certain projects are gone?

oodannyboyoo
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Message 1 of 4

Certain projects are gone?

oodannyboyoo
Participant
Participant

I am having an issue, some of my project folders are gone. On the web viewer I can see my projects and its contents, but on fusion its gone. I have tried refreshing the dashboard, clear cache, clear app data login state and nothing. I tried to make another project folder and shortly after it refuses to stay and I cant save anything to it and opening anything made in it. It says the files are in another hub? (if I remember correctly) even though it was just made on my hub literally within the last 60 seconds. This makes no sense as it is in my personal hub. The folders I see immediately that are missing are projects that start with the letter "D". A recent project folder and an older are gone on the desktop side. Please help! I have clientele that need work done soon

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Message 2 of 4

RajkumarIlanchelian
Autodesk
Autodesk

@oodannyboyoo This is the issue as called out in https://forums.autodesk.com/t5/fusion-360-support/projects-visible-in-fusion-hub-online-but-not-sync...

 

We are actively working on this issue. 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 4

RajkumarIlanchelian
Autodesk
Autodesk

@oodannyboyoo 

We have addressed this issue. Please refresh the data panel (and if that does not do it, please simply restart Fusion 360) and the missing projects should now reappear. Please post back if you are successful. We apologize for the inconvenience.

Rajkumar Ilanchelian
Autodesk Fusion

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Message 4 of 4

oodannyboyoo
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Participant

Thank you!

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