Canvas not linked after closing Fusion

[Richard_clark_az]

Good Day everyone! 

I have been having an issue with my Fusion losing the canvas file location after closing Fusion. 
I have tried loading the file to the fusion project itself and using it from there and come up with the same result. 

It is fully functioning until I shut down Fusion.

If I try to Replace canvas file, or even edit and select the file again as the source, it brings it back at its original scale and rotation. 

My only suspicion is that it is a function of the hobbyist version, not to retain the canvas?

I have searched the forum and have not directly seen the same issue.

Maybe I just need to reload Fusion?

Images of my version and what I am seeing are below. 
I have attached the canvas as well as the image.

Thanks for your time in advance, 

Richard

 

 

[jhackney1972 · Accepted solution]

I did a little test, I opened your file, deleted the Canvas.  I insert your supplied JPG file as a canvas and saved.  Closed Fusion and reopened the application.  When I opened your file with the JPG Canvas you supplied, it was truly gone.  I did the whole procedure once more but I use one of my JPG files.  This time when I closed Fusion, reopened it and then opened your file with my JPG Canvas, it was still there.

So it seems to be your JPG file.  So I opened your JPG up in Snagit, great editor, and saved it out as a different name and when through the entire process again.  This time the JPG Canvas was in the saved file and did not disappear.  It truly must be something wrong with your JPG file.

I am attaching my test model, your file, from the last save.  The Canvas is NOT SCALED correctly.  I am also attaching your JPG file that I opened and resaved as a different file name "Customer Image".  Try it for yourself and then find a good image editor and save your images over again.

[Richard_clark_az]

Excellent find! Thank you for taking time to look at it. 

These images are right off my Iphone 14. Apparently, it does not like them.   

I do not have the app you mentioned, but I opened it in windows paint, saved as a JPG and it worked!

Amazing time saver for my couple projects. hahaha

Thanks again, 

Richard