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Canvas edit removes any canvas calibration

fgdunn
Participant Participant
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Message 1 of 24

Canvas edit removes any canvas calibration

fgdunn
Participant
Participant

After starting a new design I added a canvas and calibrated it to the required size. I then needed to edit the canvas to the correct position. When entering the edit canvas mode all calibration is removed back to before calibration was done.  Has anyone else had this issue and is the a way to fix the problem.  This issue is on my windows 11 PC I will try the same on my Mac M1 and see if the same problem arises and will update this post then 

1 Like
Accepted solutions (3)
1,505 Views
23 Replies
Replies (23)
Message 2 of 24

davebYYPCU
Consultant
Consultant

Not seen that.

What steps are you taking to calibrate, 

Browser > Canvass right click Calibrate?

 

Sounds like you are not doing that, with “back to before”

Canvases don’t have History.

 

Might help....

 

 

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Message 3 of 24

jeff_strater
Community Manager
Community Manager

@fgdunn - can you clarify what you mean by "removes canvas calibration"?  Do you mean that the canvas changes size when it is edited, without you having specifically changed the scale?  That should not happen.  However, it is important to understand that Calibrate Canvas is a one-time action - it is a way for you to change the size of a canvas by picking two points on the canvas and using a value in a dimension-type UI to specify the size.  Calibrate does not create any persistent relationship between the points, or any permanent associative dimension.  The canvas should not change size without explicit action on your part, unless you explicitly edit it and change the size.

 


Jeff Strater
Engineering Director
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Message 4 of 24

Steven_Gao
Community Manager
Community Manager
Accepted solution

Yes, this problem was reported by another insider customer too in several days ago. It has been investigated by development team and the fix(Internal Defect ID: FUS-108557) will be available in the future update(but may not in the coming July major release).

 

Thanks,

Steven

2 Likes
Message 5 of 24

fgdunn
Participant
Participant
Hello.
I have been using canvases in 90% of my drawing to print RC aircraft and once the canvas is on the screen I then calibrate it to the scale I need and ok it then after that I then go into the same canvas again and select edit I then move the canvas to where I need the origins to be. When I click the edit option that is when I loose the calibration. It goes back to size it was before calibration this has only started since the new update I have made a screen cast but I am not very good at them b it will try sort it and post the screen cast later today or tomorrow morning
Thanks for the reply Frank
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Message 6 of 24

davebYYPCU
Consultant
Consultant

Me too.  (R/C modeler)

As AutoDesk seem to know more about your problem,

I’ll give a thanks for the heads up, and no way I am going to test it.

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Message 7 of 24

Steven_Gao
Community Manager
Community Manager
Accepted solution

Thanks for the additional information! The problem is clear for us now and will fix it sooner.

 

Thanks,

Steven

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Message 8 of 24

fgdunn
Participant
Participant

@Steven_Gao wrote:

Yes, this problem was reported by another insider customer too in several days ago. It has been investigated by development team and the fix(Internal Defect ID: FUS-108557) will be available in the future update(but may not in the coming July major release).

 

Thanks,

Steven


Dear Steven,

Many thanks for the update of the fix. I run fusion on a windows 11 pc and on a Mac M1 so I now create the canvas and calibrate and edit it on the Mac. I then save the file and shut down the Mac and then open the file on the windows PC. I am fortunate to have this option to continue with my drawings. So hope that for only Windows user it is repaired as soon as possible.  Thanks again for the reply it is much appreciated

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Message 9 of 24

fgdunn
Participant
Participant

You are more than welcome I draw up the RC planes for 3d printing. I don’t have any other problems so you can try it it will not do any harm I just hope it works for you 

happy landings 

1 Like
Message 10 of 24

russell.compton
Observer
Observer

Thanks, everyone in this thread. I started experiencing this last week. A few days prior, I had used the calibrate feature and edited the canvas to move and orient it the way I wanted it to be. I could edit or recalibrate at will with no issues. I followed the same process later in the week, and the symptoms described by @fgdunn started. For me, the canvas size reverted, and the canvas rotated 90 degrees. I spent a couple of hours troubleshooting: save the design after calibration, but before editing, close and restart Fusion 360, reset my preferences because I thought I made a change that impacted how canvases work, and so on.

 

My workaround: I scale the canvas and orient it the best I can using the grid to "calibrate" to the proper size in the INSERT > Canvas workflow. My grid settings: Major grid spacing: 10mm, Minor subdivisions: 10. Editing the canvas again will cause it to revert. 

 

I understand this is not as precise and may not be helpful for some. 

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Message 11 of 24

awelton00
Enthusiast
Enthusiast

I am here to complain about this also. 90% of my workflow starts with placing, and calibrating a canvas and it's absolutely broken now.

1 Like
Message 12 of 24

11fevereiro2010
Explorer
Explorer
One more here with same problem.
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Message 13 of 24

julio_duran_95
Explorer
Explorer

Temporary workaround!

Credit to a YouTube channel by the name of Kristian_Laholm

 

•Go to “Surface” workspace

•Create sketch on whatever plane you want your canvas to be on

•Draw a rectangle (size doesn’t matter)

•“Patch” the rectangle

•Insert Canvas like you normally would except attach it to the surface face of the rectangle instead of the plane

 

Now you can calibrate like you normally would and edit sketch without losing your calibration or position. You can then hide the body of the rectangle to get rid of it.

3 Likes
Message 14 of 24

awelton00
Enthusiast
Enthusiast

life saver

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Message 15 of 24

spercival985UD
Contributor
Contributor
Thanks v much for bringing kristian_laholm's solution to our attention - much appreciated!

I also found this work around worked if you just draw a rectangle in a sketch and assuming you have "show profile" turned on you can select that profile to place the canvas on and so you dont have to go the extra steps of creating a surface patch

Cheers
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Message 16 of 24

fgdunn
Participant
Participant

Hi .

I like you tried everything saving restarting 360 I am not a professional in 360 so before putting the issue here I try everything first in case I made the error inadvertently. I am happy that I have brought the issue to the attention of every one. I will be trying the work around by putting the canvas on a surface. Fortunately my work around is I have. A Mac M1 and I set calibrate and edit on the Mac then I can then use it on my windows pc it seems the problem is on a windows 11 PC.

Regards Frank Dunn.

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Message 17 of 24

fgdunn
Participant
Participant

Hello.

Many thanks for the work around I will try that.  I am fortunate that I also work on a Mac M1 and I don’t have the issue on it. So I set up the canvas on it and start working the design there and when i go to oak on the windows 11 PC it is there, as long as I do not edit the canvas on the windows PC it is works.  If I try edit the canvas this way on the windows 11 PC it will still reset the calibration to the original size.

 Regards Frank Dunn

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Message 18 of 24

11fevereiro2010
Explorer
Explorer

The problem its not only in windows   I run F360 on IMAC and I have this problem. 

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Message 19 of 24

fgdunn
Participant
Participant

Hi.

Thank you for sharing that about your IMac. It is strange one and I hope they fix it soon. As I mentioned I don’t seem to have the the issues on my Mac M1 desktop. But it may well start at some point. It’s good to see that there is a work around too by other members.
Regards Frank Dunn. 

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Message 20 of 24

11fevereiro2010
Explorer
Explorer

Hello unfortunately it's an annoying problem that I also hope they solve quickly. 3 or 4 days ago I didn't have this problem and everything was working fine.

Regards

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