Cant open design created on another computer

susan458 · ‎05-23-2023

I created a design on another computer using my log in details, but when I get home, I can see the design in 'my data' but I can't open it. I get the following pop up

see attached

susan458 · ‎05-23-2023

how do I update? I thought it happened automatically

jeff_strater · ‎05-23-2023

update will happen on when Fusion is invoked. So, exit and restart may do it. If not check here:

Jeff Strater
Engineering Director

susan458 · ‎05-24-2023

Yes, apparently i need to upgrade to windows 11, not something that I want to do at all. Presumably Fusion will just stop working on windows 10 ? (and then I may have to upgrade)

HughesTooling · ‎05-24-2023

Fusion should still upgrade on Windows 10. If you're using Win10 you could try uninstall then reinstall to get the latest version.

Edit. It does mention on this page end of support for old versions of Win10 so can you update to the latest versio of Win 10?

Mark Hughes
Owner, Hughes Tooling
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