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Cant open 3D models in desktop...

vdinetik
Explorer

Cant open 3D models in desktop...

vdinetik
Explorer
Explorer

Hello fellas,

 

Today, when trying to open a saved model, I encountered a problem. When I open Fusion 360, everything appears as usual. However, when I go to the data panel and try to open the saved model, it redirects me to a web browser, but the file doesn't open. There are no error messages or notifications. I don't know what the problem is, how do I try to solve it? I tried with a different account, but the same issue persists.

trying to open.png

Web br.png

Fail.png

 ;(

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Reply
Accepted solutions (2)
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6 Replies
Replies (6)

mimil_delau
Community Visitor
Community Visitor

Hello, I have the same problem

1 Like

vdinetik
Explorer
Explorer
Hmm. Maybe its a bug from fusion360.
1 Like

kozhevnikovio87
Community Visitor
Community Visitor

Hello, I also have the same problem on two different computers. Reinstall the programm doesn't help.

0 Likes

emanueleciccone
Explorer
Explorer

Hello to Everybody, also in our Facebook Group "Fusion 360 Italia" many users reported the same issue!
Let me know if there is any solution available!

Thanks and cheers

 

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pawel.potyrala
Autodesk Support
Autodesk Support
Accepted solution

Hello @vdinetik @emanueleciccone @kozhevnikovio87 @mimil_delau ,

 

Thank you so much for reporting the issue. While I forwarded it for the internal teams, please try to use the following workaround for now:

Editable Fusion 360 documents open on web browser instead of Fusion 360 application for personal lic...

 

I hope it helps.

 

Best regards,

Paweł Potyrała
Technical Support Manager

Global Product Support
My Screencasts | Fusion 360 Webinars
1 Like

emanueleciccone
Explorer
Explorer
Accepted solution

Thanks @pawel.potyrala 
Another solution that seem works is open the file from the file menù, probably more easy.

@vdinetik @kozhevnikovio87 @mimil_delau 

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