Cant login to Fusion 360 on pc

[kellyWT9NF]

Have been using 360 for last 2 or 3 years with the free version. Haven't done much with it over last 10 months now I suppose.. Trying to get back at some projects again and finding Im having issues opening the app on my PC. Ive got the app on my PC as well as a laptop. Ive logged out of the laptop (I believe the program was working fine from there) and trying to jump in on my pc. The initial window opens but then says its having issues opening and gives a link to instructions on how to RESET the app. Unfortunately while following the instructions and going into the apps list and finding autodesk it doesnt give me the option to "change" and thus cant reset. Can or should I update this app? or uninstall it? If so can I still get a free version as Ive had for some time now? I have lots of projects on this that I dont want to lose!

Thanks for any and all help!

[RajkumarIlanchelian]

@kellyWT9NF 

Please try below steps to install Fusion. 
1. Make sure that Fusion installer is not running in task manager
2. Go to %localappdata%\Autodesk\ then DELETE the following folders – Webdeploy, Web Services, Identity services, Autodesk Fusion 360 ((IF you do not have any other Autodesk products installed, delete the Full Autodesk folder) 
3. Delete the shortcut that is used to launch Fusion
4. Restart your machine
5. Do not use the same Fusion installer. Can you please download the installer again
6. Now install again

[jamesslottke]

Having the same issue, tried this with no luck