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Cannot use AR function after iPhone IOS 15.2.1 system update

hhy8307
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Cannot use AR function after iPhone IOS 15.2.1 system update

hhy8307
Community Visitor
Community Visitor

Hi, I cannot use AR function after iPhone IOS 15.2.1 system update. Does someone know how to fix? Thanks.

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rishabh.bisht
Alumni
Alumni

@hhy8307 

Thanks for reporting this. Can you help me with a few questions please:

 

  1. Are you seeing the AR button greyed out? Does it look similar to the issue reported here?
  2. Is it happening with a particular USDz file or all files exported from Fusion?
  3. Can you try some USDz files which are not exported from Fusion and see if you can reproduce the same problem?


Rishabh Bisht
Product Owner

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