Cannot start after update

[lhfFKLVG]

I was notified of an update yesterday so I installed it.  Now Fusion 360 cannot start up.  It gets the splash screen which shows a progress bar, which stops at "Loading additional modules", and a blank white window, then nothing more happens. 

I have uninstalled and re-installed and it still freezes at the same point.

Are there log files that might indicate what's wrong?   Or can I delete cached files or something to get it working again?

[lhfFKLVG]

Running on Windows 11, AMD Ryzen 7 5800X, NVidia GeForce RTX 4070

[RajkumarIlanchelian]

@lhfFKLVG @Can you please do the following. ?

1. Restart machine 

2. Go to add/remove programs 

3. Select Fusion - modify 

This will launch the Fusion service utility 

4. Run the gather system info 

5. This will generate two zip files 

Attach them here please. 

[lhfFKLVG]

The Modify panel appears for a few seconds then closes, before I can do anything with it.

[lhfFKLVG · Accepted solution]

Fixed it; uninstalled and deleted the .../AppData/Roaming/Autodesk directory then reinstalled it.