Cannot see drawings after update

awelton00
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Message 1 of 11

Cannot see drawings after update

awelton00
Enthusiast
Enthusiast

Since installing the 2.0.19966 x86_64 update I can't see anything in drawings. I can highlight it and it's there, but when it isn't highlighted it isn't visible. It prints to pdf fine. Does anyone have any ideas, or is anyone else experiencing this? 

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Message 2 of 11

jhackney1972
Consultant
Consultant

You could try to change your Fusion Graphic Driver and see it that helps.  For Nvidia graphics cards, the OpenGL driver is a very good one.

 

Graphics Driver.jpg

 

 

John Hackney, Retired
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Message 3 of 11

awelton00
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Enthusiast

I have tried all 3 with no luck.

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Message 4 of 11

jhackney1972
Consultant
Consultant

Have you restarted Fusion and your computer since the update?

John Hackney, Retired
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Message 5 of 11

awelton00
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I have. I am going to try a full reinstall and see what happens.
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Message 6 of 11

jhackney1972
Consultant
Consultant

If you are going to do that, I would try using the Fusion Service Utility with the Repair option first but it is your choice.

 

Service Utility.jpg

John Hackney, Retired
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Message 7 of 11

awelton00
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Enthusiast

I have tried that as well. I am almost out of ideas. 

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Message 8 of 11

jhackney1972
Consultant
Consultant

How about creating a new 2D Drawing, does it show up?

 

John Hackney, Retired
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Message 9 of 11

awelton00
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Enthusiast

It does not. It is the same when trying to create a new drawing as it is trying to view an old one. No drawing, no titleblock, nothing. It's like all the line and text colors were changed to white (I checked, and even tried changing colors to no avail). 

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Message 10 of 11

liang_chen
Autodesk
Autodesk

Hi @awelton00 ,

Maybe the new build version was not updated as expected. Please try the items below and let us know if it works. Thanks

  1. uninstall and reinstall fusion, then restart OS 
  2. Update graphics driver and then restart OS


Fred Chen
SQA Engineer
Quality Assurance Team
Autodesk, Inc.


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Message 11 of 11

ClintBrown3D
Autodesk
Autodesk

Hi @awelton00 

 

As @liang_chen has suggested, please update your graphics driver (details in link below). If you still have issues, please have a look at this article, on setting up Fusion for to run in high-performance mode on your graphics setup.

 

https://clintbrown.co.uk/2023/12/20/fast-graphics-for-fusion-360/ 


Clint Brown
Product Manager - Autodesk Fusion



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