Cannot remain logged in to Autodesk Desktop, Fusion360

[simrnjandu]

Everytime I restart pc, I need to login again to Autodesk Desktop App.

Also Fusion 360 shows login failed when launched.

I've newly installed Fusion 360, worked for first time, logged in successfully, but now it shows login failed.

I whitelisted all the Autodesk apps in my antivirus software, also tried starting application after temporarily disabling firewall, but to no use.{login failed}

Pls help

[Phil.E · Accepted solution]

Hi,

Are you using the same login ID for the desktop app and also Fusion?

[simrnjandu]

Hi,

The issue was resolved, after deleting LoginList.xml in local and another xml file in roaming folder (suggested by official article).

Actually the first time I started Fusion 360, I set Job Status to Offline and closed the application with pc still connected to internet.

The next time I started with internet connection ON, it gave that error, might be some offline login state files conflicting with live login.

I could re-create the problem by doing the same.

Also when there was a failed login in Fusion 360, I automatically got logged out from Autodesk Desktop app.

With job status in Online mode, I got no problem, login credentials were saved in both apps. 

Also I was using the same login ID.

Anyway, Thanks!

[Phil.E]

Thanks for the update. This is great information to investigate.

Approximately how long were you working offline in Fusion? (hours/days/weeks?) 

[simrnjandu]

I used it in offline mode for less than half an hour. 

PS: 

Intriguing, that when Fusion was set to offline mode -> internet was disconnected -> application closed,

And then if I opened it with no internet, it opened successfully without asking me to login.