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Cannot open documents, they open in browser, no editable documents

6 REPLIES 6
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Message 1 of 7
tech3QERX
150 Views, 6 Replies

Cannot open documents, they open in browser, no editable documents

Hello,

suddenly I can not open any documents any more. Instead the browser opens and shows the document. Also the "MyEditableDocuments" tab is empty. If I go to "RecentData" I see al the documents. Some are blue and editable (they open in the browser as described). 

 

Fusion 360 2.0.17457 x86_64
Active Plan: Personal
Windows 10 Pro 22H2 (19045.3570)

 

What is going on here?

Thanks

 

Edit: I reinstalled Fusion but the problem persists

Edit: clearing the cach does also not solve the problem

6 REPLIES 6
Message 2 of 7
hydradude_build
in reply to: tech3QERX

i have this problem too pls help

it might be happening for lots of people now - probably a bug

Message 3 of 7
hydradude_build
in reply to: tech3QERX

help this is happening to me too is there a solution
Message 4 of 7
hydradude_build
in reply to: tech3QERX

Oh mine was just fixed check again

Message 5 of 7
pawel.potyrala
in reply to: tech3QERX

Hello @hydradude_build @tech3QERX 

 

Thank you so much for reporting the issue. While I forwarded it for the internal teams, if it still occurs, please try to use the following workaround for now:

Editable Fusion 360 documents open on web browser instead of Fusion 360 application for personal lic...

 

I hope it helps.

 

Best regards,

Paweł Potyrała
Technical Support Manager

Global Product Support
My Screencasts | Fusion 360 Webinars
Message 6 of 7
patrickncowan
in reply to: tech3QERX

Now working as normal... thank you, if anyone did anything!

Message 7 of 7
tech3QERX
in reply to: tech3QERX

Fixed for me too, thanks for whatever happened to fix it. 

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