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Cannot Find Drawing Templates

KneubaeckerS7UG4
Enthusiast

Cannot Find Drawing Templates

KneubaeckerS7UG4
Enthusiast
Enthusiast

Hello

I have custom drawing templates that I use daily. Every day when I go to use them I receive a error notification saying that the template can not be found (I attached a picture). I have to then open the folder containing my templates for it to work for the first time. It is very cumbersome to do on a daily basis and it seems that there is a broken file path somewhere that doesn't allow fusion to see the templates right away. Let me know your thoughts thanks.

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HughesTooling
Consultant
Consultant

I've had this happen as well. Odd thing is other templates in the same folder work first time, only have the problem with one template! @Phil.E  Any ideas on this?

 

Mark

Mark Hughes
Owner, Hughes Tooling
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KneubaeckerS7UG4
Enthusiast
Enthusiast

Before making this post I searched the forums for anyone having a similar problem. I saw one post saying similar issues and that after awhile if not in use some of the templates might be looked at as "archived" and you have to reopen them to essentially refresh them. I use my templates daily though so I don't think that was the problem in my case. I also just tried multiple templates and on the first try the do not open without the folder containing them open as well. Appreciate the help.

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Phil.E
Autodesk
Autodesk

This is a case where diagnostic logs should show some clues. The very next time it happens, immediately gather logs and please post them.





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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KneubaeckerS7UG4
Enthusiast
Enthusiast

Logs attached. Thanks boys

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ClintBrown3D
Autodesk
Autodesk

Hi @KneubaeckerS7UG4 

 

Good news, this has been resolved in the November release of Fusion 360 (which should be available imminently)

 

More info here:

https://forums.autodesk.com/t5/fusion-360-support/november-2021-product-update-improvements-known-is...

 


Clint Brown
Product Manager - Autodesk Fusion



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KneubaeckerS7UG4
Enthusiast
Enthusiast

Works great now. Appreciate the fix!

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