Cannot access saved files after going to team hub

Cannot access saved files after going to team hub

mathiasleben
Explorer Explorer
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7 Replies
Message 1 of 8

Cannot access saved files after going to team hub

mathiasleben
Explorer
Explorer

Hello,

I've been asked to change to team hub recently, and I've lost two files (actually just newer versions) that I saved that day that I don't have access right now.

It says its in different team but I don't have access to any other team right now.

 

I download the recovery file that is in %appdata% but it is old version of that file I made a while ago. 

 

I remember that I added V3 at the end of the file name, but I can't find it anywhere.

 

If someone can help me where to find it or access it somehow, I will be grateful.


Thanks!

 

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290 Views
7 Replies
Replies (7)
Message 2 of 8

g-andresen
Consultant
Consultant

Hi,

did you transfer your projects from single user to team?

 

INFO 

 

günther

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Message 3 of 8

aparna_naik
Autodesk
Autodesk

Can you please check (clearing search in datapanel) if you see your team hub? Refer screenshot here

aparna_naik_1-1741011480174.png

 

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Message 4 of 8

akshay_kakade
Autodesk
Autodesk

Hello @mathiasleben,
                 Greetings!

Could you please share in DM , email ID you used for your Fusion Team hub login?  
URL You seen in web browser when you launch Fusion web ?

Thank you,
Akshay Kakade

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Message 5 of 8

mathiasleben
Explorer
Explorer

I have access to old files that were made and saved before the transfer to team hub. I am missing two files I manualy saved that day which were basicly a new version of an existing files. 
I have team hub opened in fusion and I can see it.

fusion teamhub.png

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Message 6 of 8

aparna_naik
Autodesk
Autodesk

Are you able to see the two files (missing) in new team hub?

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Message 7 of 8

mathiasleben
Explorer
Explorer

No they are missing and can't find them in any of the maps.

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Message 8 of 8

mathiasleben
Explorer
Explorer

So no answer means I don't have any options to find files that are saved on "private" hub?

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