Cannot access Fusion 360

jcMangin
Observer Observer
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Message 1 of 4

Cannot access Fusion 360

jcMangin
Observer
Observer

jcMangin_1-1648559971256.png

My fusion 360 has stopped working and it says 

 

Fusion 360 -- DB error: // not an error

 

Please report this error and editing steps prior to this error to Autodesk.

Unexpected Condition details:

 

 

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Message 2 of 4

karina.harper
Autodesk Support
Autodesk Support

Hi @jcMangin 

 

Did you by chance accidentally launch Fusion twice? We are able to reproduce this error internally if Fusion tries to open a second instance. If so, quit all instances of Fusion and see if that works.

If not, we can try making a copy of the problem file, removing it, then relaunching Fusion.

Cheers,


Karina


Karina Harper

Software QA Engineer, Fusion 360

Fusion 360 Webinars | Contact Support | EDU Support | Support Board Best Practices


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Message 3 of 4

HelenChen-ElectronicsQA
Autodesk
Autodesk

Echo to Karina, you could force quit Fusion and delete the below libraries.db file and relaunch Fusion again.

Windows: delete:

C:\Users\{YourUername}\AppData\Local\Autodesk\Autodesk Fusion 360\Electron\{YourUId}\lbr\libraries.db

 

By the way, did you met Fusion crashes before launched Fusion and see that error?

 

So sorry for any inconvienence.

Best regards,

Helen



Helen Chen
Principle QA for Fusion 360 Electronics
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Message 4 of 4

Hi @jcMangin ,

 

Hope you have used the workaround to delete the database file to continue your work. We posted an AKN about the workaround earlier here - Link.

 

And good news that we have fixed this issue in latest Fusion Production build 2.0.12670 pushed today. If you meet this issue again with the new Fusion build, please kindly let us know.

 

Hope it works for you. 

 

Best regards,

Helen



Helen Chen
Principle QA for Fusion 360 Electronics
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