Announcements
Autodesk Community will be read-only between April 26 and April 27 as we complete essential maintenance. We will remove this banner once completed. Thanks for your understanding

Can't Sign-in to Fusion 360

Anonymous
1,113 Views
3 Replies
Message 1 of 4

Can't Sign-in to Fusion 360

Anonymous
Not applicable

I don't know how this bug has seem to persist for so long. I am seeing so many threads about this same problem and none of the solution work for me. My time is set to automatic, I have deleted the Neutron.xml file and Login.xml file.

 

I downloaded Fusion 360 today and it started the first time correctly then when I tried to close it and open it back up again, it failed to login in. Understanding that software sometime have faults, I uninstalled the thing and reinstalled it back again - and every time it downloads the whole thing through the client. Please note that. So, even after reinstalling it showed me the same error, and then I found that fusion_remove.zip which can be used to remove Fusion, and this time reinstalling worked! ONLY to give me the same error again when I tried to start up the application second time. I have already tried to install it more than three time - and it downloads the data every time! Please have a working solution? I was testing the software so I can recommend it for a newcomer but this will just frustrate him as it does me.

image.png

0 Likes
Accepted solutions (2)
1,114 Views
3 Replies
Replies (3)
Message 2 of 4

RajkumarIlanchelian
Autodesk
Autodesk
Accepted solution

@Anonymous Can you please use the below link and attach the log files? it should have some data on what could be happening. 

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-manually-collect-the-log-files-for-Autodesk-Fusion-360.html

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes
Message 3 of 4

RajkumarIlanchelian
Autodesk
Autodesk
Accepted solution

Also I assume you tried solutions from here?

 

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/complexsolutions/complex_solu...

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes
Message 4 of 4

Anonymous
Not applicable

I shut off my computer for about 8 hours or something and when I turned it on today and started Fusion again, it worked. 🙃 And not showing any problems anymore. I think that solved itself.

 

Oh software. How thy work and don't. 🤕

Well thank you anyways, sir. I think I will mark your reply as answer just for the sake of consistency.

0 Likes