Can't open assembly files with latest update

shaische222
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Can't open assembly files with latest update

shaische222
Advocate
Advocate

I have a few assembly files that contain sub-assembly files and for some reason after updating to latest update, I can no longer open them. I double click on it, it tries to open but no file actually opens up. It just shows the swirling icon for a few seconds.

 

These assembly files have been missing a file for a while now that keeps showing this error, but this hasn't prevented me from opening it in the past.. so not sure if it is now causing these files to not open with latest update. I was literally able to open them today before the update.

 

How to fix this error? It's been happening for months. I don't know if it'll actually help me open the file though. I tried to open older versions also, but same result.

 

screenshot_1797.png

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shaische222
Advocate
Advocate

Here are my diagnostic logs attached.

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Message 3 of 3

jainish.jain
Autodesk
Autodesk

@shaische222 

Apologies for the file open issue. This usually happens if the Fusion is closed while file upload was in progress but since you are observing this problem for some time, I will try to solve this for you.

 

If possible, can you invite me 'jainish.jain@autodesk.com' to the project with this file? I can try getting the design to be in workable state again.

 

If not, then please try exporting the design using Fusion team and then reimport it using Upload from Data Panel.

 

Thanks,

Jainish Jain
Software Architect - Fusion 360 Data Model
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