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can't install インストールができない

reitakahashi1011
Explorer

can't install インストールができない

reitakahashi1011
Explorer
Explorer
I want to download the student version.
You are signed in.
When you download the software, "A problem occurred while installing Fusion360" is displayed like the image,
It's the same no matter how many times you do it.
Could you please tell me how to solve it? I am attaching the log file.

 


学生版をダウンロードしたいです。 サインインは済んでいます。 ソフトをダウンロードすると、画像のように「Fusion360 のインストール中に問題が発生しました」と表示され、
何度やっても同じです。 解決する方法を教えていただけないでしょうか。
ログファイルを添付しています。
お願いいたします。

 

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jhackney1972
Consultant
Consultant

The installation log indicates the logged in user does not have adequate permissions, to the computer, to complete the installation.  Log in with an account that has Administrator permissions or increase the permissions of the current user and try again.

 

Permissions Error.png

John Hackney, Retired
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reitakahashi1011
Explorer
Explorer
Thank you for your reply. I am very happy to help you.

I want you to tell me more.
How can I check if an account has admin privileges or change the current privileges?
Sorry for the many things I don't understand.
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reitakahashi1011
Explorer
Explorer
Thank you for your reply. I am very happy to help you.

I want you to tell me more.
How can I check if an account has admin privileges or change the current privileges?
Sorry for the many things I don't understand.

I may have marked it as "solved" by mistake. Sorry for the confusion.
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jhackney1972
Consultant
Consultant

First of all I am not sure of the operating system of your computer.  If it is Windows you can navigate to the folder showing in the error message posted earlier and then right click on it.  Select Properties and the the Security option to see the user rights to the folder. Search the internet on how to add Administrator rights to your system.  Again if Windows, go the control panel and then Users to see if your account has administrator rights.

John Hackney, Retired
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reitakahashi1011
Explorer
Explorer
Thank you very much. I'm sorry to tell you, I'm using a mac.
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jhackney1972
Consultant
Consultant

Take a look at this thread with a similar issue.

John Hackney, Retired
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