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Can't connect to internet

4 REPLIES 4
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Message 1 of 5
nicktrotin
167 Views, 4 Replies

Can't connect to internet

For some reason all of a sudden my Fusion 360 won't connect to the internet and forces me to use offline mode. It can't connect to the mcmaster.com/shell.aspx URL and fails the connectivity test because of this. How do I fix this?

4 REPLIES 4
Message 2 of 5
jhackney1972
in reply to: nicktrotin

Maybe it is time to use the Fusion Service Utility Repair Option.

 

 


"If you find my answer solved your question, please select the Accept Solution icon"

John Hackney
Retired

Beyond the Drafting Board


Message 3 of 5
nicktrotin
in reply to: jhackney1972

If I hadn’t already done that how would I have worked out which URL it couldn’t connect to?🤦🏻‍:male_sign:

 

I’ve tried Repair Fusion, Reset Fusion, network diagnostic test, uninstall, reinstall in safe mode with firewall off, start with admin privileges. Nothing has resolved it 

Message 4 of 5
jhackney1972
in reply to: nicktrotin

I have no idea what address Fusion connects to on the internet I just try and suggest things I have read about that have caused this issue.  This Forum post was from awhile back but it is worth taking a look at message #6 in it.  It does not tell you the offending URL, if it does not connect, it notifies Autodesk as this is the way I read it.

 

Just trying to help, I am a user just like you, not Autodesk.

 

Edit: My Network Diagnostic Test shows the same problem with the McMaster-Carr entry but I can insert McMaster-Carr models into my assembly and I have no connection issues.

 

Network Diagnostic Test.jpg


"If you find my answer solved your question, please select the Accept Solution icon"

John Hackney
Retired

Beyond the Drafting Board


Message 5 of 5
jhackney1972
in reply to: nicktrotin

Here is another article on Internet Connection problems.  Read the cure toward the end, Message #7.


"If you find my answer solved your question, please select the Accept Solution icon"

John Hackney
Retired

Beyond the Drafting Board


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