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Bug Report: some store listings have wrong number of reviews/ratings

OceanHydroAU
Collaborator

Bug Report: some store listings have wrong number of reviews/ratings

OceanHydroAU
Collaborator
Collaborator

Can  someone at Autodesk please fix the Fusion store listings here:

 

https://apps.autodesk.com/FUSION/en/List/Search?isAppSearch=True&searchboxstore=FUSION

 

Assorted Add-Ins (min and others) show extremely low numbers of ratings in their "search" index listing, but the real number is much higher in their product page - .e.g:

 

The "4" below is wrong:-

pic_2024-03-28_20.26.35_381.png

Should be 41:-

pic_2024-03-28_20.26.45_382.png

 and the "16" below is wrong:-

pic_2024-03-28_20.25.40_380.png

should be 50:-

pic_2024-03-28_20.26.56_383.png

 

I also question the "sort by Most downloads" option - there's a lot of obscure niche stuff that's sorting above my own add-in which has 10,000 users - given that we know you've got the rating-counter wrong, my guess is that you've also got the download counter wrong as well?

 

The "sort by Best rating" is also in need of some attention I'd suggest: for all products with 5-star ratings, the ones that got the most should come before the others (e.g. ten ratings of 5-star should sort above the add-ins that got 1 rating of 5 stars)

 

It's a difficult and highly technical pile of work to get useful things into the store, and it helps sell your product: it would be nice if our efforts were more appropriately showcased, plus doing so is more useful to your customers. 

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Accepted solutions (1)
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funstea
Autodesk
Autodesk

The AppStore team has been notified and the product rating (cache) will be corrected today.

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funstea
Autodesk
Autodesk
Accepted solution

The old search results were purged and are reindexing.  The correct number should reflect what was already in the database soon.

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