Browser disappears?

[adrian.carpenter]

This has happened a number of times, the browser just disappears for no particular reason, I can't find a way to get it to show again unless I restart fusion.

Along with the view cube stop responding to mouse clicks very frequently, at least once an hour and often many more times per hour, these really make using Fusion a pain.  I'm on macOS, so no other option than to use the OpenGL driver.  (which is actually deprecated on macOS since a few versions ago, applications should be using Metal now)

My issue with the view cube is not isolated, there are many reports of this happening on here, and given the frequency at which it occurs, it's a bit strange that it hasn't been fixed and still remains an issue to this day.

So far, these are the only real issues I've come across, and I purchased a license over the weekend purely because the 10 document, 1 project limit was just interrupting my workflow, but nothing compared to these 2 issues.

Autodesk, please set one of your developers off on a debug session and get them to design a part until the bug appears on macOS, it probably won't take very long given the frequency at which I see it. (I've never had a single design session where I haven't seen it happen).  Willing to bribe with pizza, puppy cuddles or another token of payment!

[g-andresen]

Hi,

try this

günther

[adrian.carpenter]

Yeah, I tried that, it didn't help.  I had to restart fusion.

I've had the view cube not responding so many times since I wrote this post, I've lost count.  The last time it happened, in frustration I started mashing the trackpad with random left and right clicks while mashing cmd, option and shift and after a couple of seconds, it started working again.

I'm a software developer myself and that I have 15+ years experience in developing both commercial and open-source applications in Qt, I'm going to hazard a guess that they've captured the mouse and there's an edge case somewhere where their state machine handling it has got out of sync with reality, the mashing of buttons and keys is a classic way of resetting of a messed up state machine.

[g-andresen]

Hi,

just make a CLEAN UNINSTALL

günther

[adrian.carpenter]

I have completely re-installed macOS recently (for a completely unrelated reason), but the issue with the view cube was the same both before and after the install.

This particular bug even has it’s own section in the knowledge base:

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Vie...


A bug, that is so repeatable under macOS and was added to the knowledge base 9 months ago, really should to have been fixed by now.

[junkS7TBE]

The "Browser Disappearing" part of this - is your Mac a dual monitor?  Perhaps a laptop?  This happens all the time on mine when I use the external monitor, however it turns out the Browser is just "Lurking" on the laptop monitor, detached from the main widow.  Everything is fine when I start Fusion, but if the screen saver kicks in, on resume ~ 75% of the time I get in this state and have to restart fusion, or work from the laptop monitor.  Just mentioning in case this helps you out.

[HarrisonClassic]

I find when this happens I can restore it by clicking on the down arrow on the undo drop down....

you don't have to do anything, just click on the arrow so the list appears, then hit escape. 🙂