Blank white screen

[Anonymous]

Hi, I have a problem after turning on the Fusioin 360, only a white window will appear without error. I won't see the login window. We use Fusion 360 at school and it is installed on the VM. Windows server 2019 is installed on the VM. For 3 months everything worked fine. We have a problem on all VMs. I looked at all the advice on the forum. Reinstallation with the help of fusion cleaner. We are using the Nvidia Tesla M10 card - no driver update has taken place or OS . Users log in to the VM through domain accounts .

[gabe.anderson]

Hi @Anonymous,

Thanks for posting and sorry to hear about the difficulty with using Fusion 360. 

It sounds like we may need to get you connected with our education support team. Could you please begin that process by contacting AVA via this EDU support page?

Click the "Ask a question" button on the bottom right of that page to get started:

Thanks,

Gabe