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Being kicked out for the most mundane tasks

Ariel
Advocate

Being kicked out for the most mundane tasks

Ariel
Advocate
Advocate

Is anyone else experiencing constantly being kicked out of fusion for the most simple of tasks. Been happening for the past 3 or so weeks and this mornings example was a ripper. 

 

Just scrolling through my tools paths and bam.....out I go. Untitled.png

 

Happens -4 times a day and as you can imagine, becoming quite taxing on the nerves. 

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Ariel
Advocate
Advocate

error report 327217260

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Ariel
Advocate
Advocate

Opened the recovery file and bam.....report 327217905

Untitled 002.png

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jhackney1972
Consultant
Consultant

Please attach one of your troublesome models for others to test.

John Hackney, Retired
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EESignature

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Ariel
Advocate
Advocate

Protected by NDA

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Steven_Gao
Community Manager
Community Manager

Sorry for the inconvenience. I checked your crash reports and they are rare happened recently. If you can share the dataset to me(my email address is mingwei.gao@autodesk.com), we can do some investigation on it. For sure, we can keep it confidential and only use it for internal testing.  

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Ariel
Advocate
Advocate

Email sent, thanks Steven

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Steven_Gao
Community Manager
Community Manager

Got it, thanks! I'll investigate the dataset and response to you via email.

 

Thanks,

Steven

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Ariel
Advocate
Advocate

Kicked out with no warning and no ability to submit error report. Just simply closes down. Daily occurence and maybe 3-4 times per day.

 

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