Autodesk Fusion 360 text remains on screen

[Anonymous]

Whenever I load Fusion 360 up the Fusion 360 logo remains on my screen alongside my UI.

When I open my data Panel the text simply moves with the UI and when the data panel is closed the text appears to be duplicated.

My application is fully updated to the newest version and I have also tried uninstalling and reinstalling the application. this has not made any change to the situation.

On occasion, this will not happen when opening the application, but instead I am left with a blank workspace that will not show any projects or functions that I attempt to complete.

Any help on this problem would be much appreciated 

[pawel.potyrala]

Hello @Anonymous,

thanks for posting! This behavior can be caused by outdated graphics drivers. Could you send me your graphics diagnostics information?

1. Launch Fusion
2. Go to the question mark in the top right corner
3. Select Support and Diagnostics -> Graphics diagnostics
4. Scroll down and select Copy to Clipboard

The suggestions on how to deal with this behavior are listed here: Splash screen and logo remain in viewport after launching Fusion 360.

Please accept as solution if my post fully resolves your issue, or reply with additional details if the problem persists.

Best regards,

[Anonymous]

[GPU Information]
GPU Device: NVIDIA GeForce 940MX
GPU RAM: 4096 MB
GPU Driver API: DirectX 11.0
GPU Driver Version: W\S.ystem32\DriverStore\FileRepository\nvhmi.inf_amd64_35284c26eeac82cf\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\Fi:24.21.13.9836
GPU Driver Date: Unknown

[Graphics Effects Settings]
Anti Aliasing: On
Ambient Occlusion: On
Object Shadow: On
Ground Shadow: On
Ground Reflection: Off
Selection Display Style: Normal
Transparency Effect: Better Performance

[Limit effects to optimize performance]
Off

[Anonymous]

[GPU Information]
GPU Device: AMD Radeon(TM) RX 5600M Series
GPU RAM: 6144 MB
GPU Driver API: DirectX 9.0
GPU Driver Version: 27.20.11018.6002
GPU Driver Date: 08/31/2020

[Graphics Effects Settings]
Anti Aliasing: On
Ambient Occlusion: On
Object Shadow: Off
Ground Shadow: On
Ground Reflection: Off
Selection Display Style: Normal
Transparency Effect: Better Performance

[Limit effects to optimize performance]
Off