Attempting to renew personal licence issues

[spencer.bentley]

Hi,

I've been trying to renew my personal use licence for fusion and I'm stuck. 

The website just shows this

There is nowhere to go from there, no download option, no If you have already downloaded button, no licence agreement options, nothing, just that page.

Any ideas?

[James.Youmatz · Accepted solution]

Hi @spencer.bentley ,

Any chance you use an ad-blocker on the page? A form should be appearing right under that text.

Does using incognito or a different browser seem to help?

Thanks,

[spencer.bentley]

Well, It seems it was my VPN being on, when it's on that page shows as in the screen shot but when I'm just using my ISP connection with no VPN the full page shows... I've started noticing more and more sites treat VPN IP's differently to those of native ISP IP's possibly some 3rd party vendor like cloudflare doing underhand tactics with specific IP ranges. 

Anyhoo, thanks for taking the time to reply, it's sorted now.