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Assigned role to folder-level project members is not being saved in many cases (educational access)

othiele_kh-berlin
Participant

Assigned role to folder-level project members is not being saved in many cases (educational access)

othiele_kh-berlin
Participant
Participant

I have  a single team set up for all the students attending my various classes. The classes are project folders and I assign my students to their classes (projects). This semester however, only about half of my students can see the folder and create their personal sub-folder. The other half is assigned to the team but has no acceess to the folder. I usually use the 'invite user' window and paste in their emails. Now, in a second attemt, I  used the online team management extension and picked the roles for my students manually (all the previously invited students do appear in the team list). When I assign them to 'Editor' this tag appears next to their name after loading shortly, however, it doesn't show any effect. Also when I reload the page, the editor-tag is gone again. This only applies to some of the students as I already mentioned. I can not see any pattern why some can't have access and others can. The semster is in full swing and it's impossibell to work this way. Any ideas? It feels like an issue on the server side to me. I had hopes it would be resolved with this weekends down time.

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Accepted solutions (1)
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porkodi_autodesk
Autodesk
Autodesk
Accepted solution
We just rolled out an update on the Fusion 360 server side (no client update) that should fix the issue with not being able to change students' roles. Can you please try to change the students' Roles and let us know if you have success.
Thanks for reporting this issue and your patience as we fixed the issue.

Thank you!
Porkodi Nathan

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othiele_kh-berlin
Participant
Participant

It did the job - thank you!

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