Community
Fusion Support
Report issues, bugs, and or unexpected behaviors you’re seeing. Share Fusion (formerly Fusion 360) issues here and get support from the community as well as the Fusion team.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App freezes when checking cloud credits, can't do simulations

3 REPLIES 3
SOLVED
Reply
Message 1 of 4
tino_tikkanen
100 Views, 3 Replies

App freezes when checking cloud credits, can't do simulations

Hi,

 

Since today, I'm unable to do any computation requiring cloud credits, altough I have a educational licence with unlimited cloud credits. When opening "Tokens and Cloud credits" page in preferences, the app freezes every time and has to be force quit.

I have tried restarting my computer and uninstalling and reinstalling Fusion.

 

Fusion 2.0.18477 x86_64 [Native]
Active Plan: Student

 

Thanks for any help,

-Tino
macOS 13.6.3 (22G436) on MacBookAir9,1

3 REPLIES 3
Message 2 of 4

@tino_tikkanen Can you please check again? WE had a brief outage which we have now resolved. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 3 of 4

Hi, the issue still persists, as it was before.

Message 4 of 4

@tino_tikkanen Apologies. We are still experiencing intermittent issues on this. Please follow our progress here - https://health.autodesk.com/

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Autodesk Design & Make Report