Allowing Fusion 360 thru the Controlled Access Folder (Windows 10 Defender)

[Anonymous]

One of the latest features on Windows 10 is "Controlled Folders Access ".  I believe that those running Windows 10 Insider builds have this option in Windows Defender to protect against Ransomware and other malicious software.  The way this showed up for me was when I tried to save an in- canvas render to the desktop on my machine.  I could save the .png file to the Fusion 360 cloud, but not my machine's desktop folder.

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I would like to know if the moderators here could kick this up the flagpole and let us know how to get Fusion 360 listed at a trusted app so that it can access folders like Desktop, ect.  I tried to list the application file referenced in the desktop shortcut, but it was still denied access. 

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I believe either Autodesk has to get Fusion 360 listed with Microsoft, or else we need to know the location of the Fusion 360 executable so that we can list it ourselves.

[James.Youmatz]

Hi @Anonymous,

I have asked about this internally as well. In the meantime, do you see a notification from Defender when trying an in-canvas rendering notifying you of the detection? If so, are you able to expand this notification (should be in the Windows Notification area). This should give you the full path in order to allow controlled access. Let me know what you see.

Thanks,

[Anonymous]

James,

     I have attached a ZIP file with screen shots of all the error messages.  There is also a text file containing the log files of my action center which I believe contains the information your support team needs.

     Please delete this attachment once you have copied it.  Thank you.

[James.Youmatz]

Hi @Anonymous,

Thanks for sharing. As a heads up, you will want to allow access to:

\Users\Keith\AppData\Local\Autodesk\webdeploy

Then, Fusion should not be blocked anymore. Let me know if you have trouble with this in the meantime.

[Anonymous]

\Users\Keith\AppData\Local\Autodesk\webdeploy

Didn't work, the dialog box is looking for an executable file to allow thru.

Where did you input the above directory?

[James.Youmatz · Accepted solution]

Hi @Anonymous,

My apologies, I thought you were able to whitelist a full folder location, not just the application.

\Users\Keith\AppData\Local\Autodesk\webdeploy\production\8556a3e1d81f6c5f0bca3f1440fbfa311d80a809\Fusion360.exe

The issue with this, is that every update, that long folder name with numbers and letters changes, and so does the Fusion360.exe. Let me do a little digging to see if you can white list a folder in Defender.

Thanksl

[Anonymous]

Boo-Yah!!

[aeleus]

Any progress on this issue?

I've added Fusion360.exe to the list of allowed apps, but Fusion fails every time there's an update. The update gets to 99% but Fusion fails when trying to create the desktop shortcut (Desktop is a protected folder). I have to close Fusion, turn off "controlled folder access", open Fusion, allow it to finish updating, turn CFA back on.

Maybe just ignore the fail on creating the shortcut and continue updating?

[Anonymous]

As of November 2018 I'm not seeing 'Fusion360.exe' under ..\production\..

No updates on how to handle CFA?

[Anonymous]

 Try This one.

 

[Anonymous]

Tried allowing most of the .exe's listed in the log file, and setting "run as administrator" for each, but still the same error. Switching off controlled folder access before installing worked. (Switched it back on when the program ran, kept the related .exe's in the allowed list too)

[alen069]

Same problem with Autodesk desktop app and autocad products on my side too..

[andreas.stegle]

hello, is there a solution now? our it department is now very annoyed that every update in defender has to be released again...  why is Autodesk going this way with the strange folder structure?