all my cloud files are gone!

Anonymous
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all my cloud files are gone!

Anonymous
Not applicable

I havent been on fusion in about a month i never signed out or any of that i had about 5 detailed projects i was making for some 3d printed stuff and its all completely gone. I was forced to resign in then forced to do a new team thing now they are all missing!!! Thats prob 20-30 hours of work just gone......How do i get this back. its acting like this is a new account thats never been used before! Im currently on personal use trying the product out before i spend that kind of money but seeing as it can just remove my projects when it wants....buying would of made me even more upset than i am now. Any help?

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jeff_strater
Community Manager
Community Manager

most likely you have just created a "team hub", and the new hub is empty.  Your old designs are almost certainly still there in your "single-user storage" hub.  Activate that from the Hub dropdown, you should see two.  Activate the single-user hub, and I'll bet your designs are there

Screen Shot 2021-04-02 at 1.05.25 PM.png


Jeff Strater
Engineering Director
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