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all files gone during fusion maintenance

magpiemachining
Collaborator

all files gone during fusion maintenance

magpiemachining
Collaborator
Collaborator

hi folks we started a few files during the maintenance and now they are gone. is this normal? will they return? 

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g-andresen
Consultant
Consultant

Hi,


@magpiemachining  schrieb:

...will they return? 


YES!

 

günther

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RajkumarIlanchelian
Autodesk
Autodesk

@magpiemachining All those edits are stored locally and now that you are online they are uploaded to the cloud. Please check the "Job status" and that should have all the details of the file uploaded. Screenshot 2022-11-12 at 2.16.16 PM.png

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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magpiemachining
Collaborator
Collaborator

its trying to do something. thank you. ill keep an eye on it

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magpiemachining
Collaborator
Collaborator

looks like a file popped up but its empty. ill come back in a few

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magpiemachining
Collaborator
Collaborator

nothing looks like all gone. any suggestions?

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RajkumarIlanchelian
Autodesk
Autodesk

@magpiemachining Can you please give some more details? 

1. Are you not seeing ANY files or the files that you modified during the maintenance? 
2. Is the job status still showing any pending uploads? 
3. Are the missing files what you edited during the maintenance or where these new files that you created during the maintenance in the offline mode? 
4. lastly could it be that you are in another hub? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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