After windows update, all mydesign files have disappeared...

mike.torsky · ‎11-17-2022

Last night everything was functioning perfectly. This morning I go to log in to fusion360 and it oddly prompts me to sign in with email/password. It resists so I change my password. Then when I log in it goes to a new user setup page and asks if I want to join a TEAM or as a Single User, I choose single user. When I finally get to open fusion360, ALL of my design files are gone ! But my tool library is intact ???

The only thing that changed (11/17/2022) was an update to windows.

dsouzasujay · ‎11-17-2022

Hi @mike.torsky

Can you see if the Hub dropdown is able to show your Previous Hub?

Or

Login to https://login.autodesk360.com/

and see if you are able to see all the projects.

If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.