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ADPclientservice is draining battery - new macbook pro m1max

paulgregorytaylor
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ADPclientservice is draining battery - new macbook pro m1max

paulgregorytaylor
Participant
Participant

Hi all, I just bought a new macbook pro with the M1max chip.  When I imported F360 to the new machine I got a prompt to download the ADPclientservice app, apparently since this machine does not have an intel processor.  Now, when I run analytics, the ADPclientservice app is using up a large amount of battery power, running even when I've quit Fusion.  I could go into my activity monitor and manually quit the app every time I quit fusion but is there an easier way to get the app to stop running?  Does anyone know if I actually need ADPclientservice to run Fusion on this machine?  Thanks,

Paul

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Message 2 of 6

Phil.E
Autodesk
Autodesk

Hi,

 

Thanks for the report. Now logged as FUS-100777. 

 

I'll reply again when I have more information.

 

Thanks,





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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Message 3 of 6

Phil.E
Autodesk
Autodesk
Accepted solution

Can you please go to Preferences > Data Collection and Use, and turn off all analytics?

PhilE_0-1647385663903.png

Does that help?





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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Message 4 of 6

paulgregorytaylor
Participant
Participant

@Phil.E thank you, I will give that a shot!  I'll let you know how it goes.  Appreciate it,

Paul

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Message 5 of 6

paulgregorytaylor
Participant
Participant

@Phil.E your suggestion worked, my machine's analytics are not registering the ADPclientservice app as using any batter power at all!  Thanks again,

Paul

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Message 6 of 6

Phil.E
Autodesk
Autodesk

Thanks for the confirmation. We're working on a solution.





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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