Active education license but save button grayed out

[Anonymous]

I cannot save any of my work.  The Save button is grayed out at all times.  I have an active education license that does not expire until next March.

[Phil.E]

Can you please post a screenshot of the entire Fusion application window?

[Anonymous]

[Phil.E]

Can you confirm that you've taken steps like restarting your computer?

[bmurphyE8BM3]

Hi Phil,  I am his teacher and we have tried everything.  We have even had him try a different device with the same results.  His license is good until 2022.  I had logged him out and back in multiple times.  We are using Chromebooks as devices within the class.  

[Phil.E]

Can you check which hub the student is using? (open the data panel, find the team hub list)

[bmurphyE8BM3]

That solved it.  He never signed into his own team.  Thank you for your help