Able to log in, however I'm stuck on joining a team window

[josh.burninator]

I can log into Fusion 360 just fine and it's been working just fine for months. However when I log into it to day it tells me that I need to create a team or join a team, however both options are greyed out because one, I have already created a team and two, my account is tied to my personal email and not a work email. I've included a screenshot of the screen I'm stuck on

How do I get past this? I've got a couple of deadlines coming up pretty quick on the projects I'm working on and I would like to get access back sooner than later.

[Benjamin-Schaefer]

Same with my account

[brianrepp · Accepted solution]

@josh.burninator apologies for the frustration, but this is due to an ongoing service outage thats impacting many Autodesk products.  You can keep an eye on the Health Dashboard for the latest updates.

[josh.burninator]

Ok, sounds good. I'll keep an eye out. Thanks for the quick response!

[brian7RN95]

Same with my account. Really leave me in a terrible spot at work when is the fix going to happen?

[brianrepp]

@brian7RN95  We don't currently have an ETA, but the teams are actively working to restore ASAP.  Keep an eye on the Autodesk Health Dashboard (health.autodesk.com) for the latest.

[skinnyalejandro]

I been having same issue and health dash board show its up and running,  advise?

[jhackney1972]

When you click on "Create a Team" what do you see?

[skinnyalejandro]

asking me to enter the name of my team, this sounds like I downloaded the student/educational version but I downloaded the personal/hobbyist version. please advise.

TY,

[jhackney1972]

Creating a team is recommended for you and your Personal License.  It gives you a lot of benefits a Single User Storage (default) does not have.

[josh.burninator]

When I had issues with this, it was an issue with AutoDesk's servers.
Unfortunately the only thing you can really do is wait and contact support