2D Drawing Bug!!

[didjital-shurco]

Ever since the last couple of updates I'm having a problem with the 2D drawings.  I make a sheet by right clicking the part in the design area, and click create drawing.  A new page opens, and I place the main view as well as side views.  When I start to dimension things I'll zoom in to click points, etc.  About 30% of the time when I zoom back out, or use the zoom all button, the view I was dimensioning will be broken.  It will have moved slightly so the dimensions wont line up, as well as some lines of the view will be missing.  The only way to fix issue is to delete the sheet and start over.  This is very frustrating, especially when I spend a lot of time on a complicated drawing, only to be ruined on the last couple of dimensions.

Also, another bug that is very annoying has been happening since I started using fusion.  When placing a flat pattern in a 2D drawing I normally use the leader tool to label bend lines.  This works only about half the time.  I'll click the leader tool, then click the bend line.  Sometimes it will label the line with the angle and radius, other times it just attaches a regular leader.  Once I get a regular leader there is no way I have found to fix it other than deleting the sheet and starting over--- very frustrating!! 

Please fix these issues as soon as possible.  I am a professional paying customer that has to use this software all day, everyday.  These bugs are really slowing my work flow and ultimately costing my company money.

[didjital-shurco]

I just had it happen again, so I took a screen shot.  The right most view has shifted down and lost a couple lines, which made the dimensions error out.  I was able to delete just that view and redo it, but sometimes it will do it with the whole drawing and I have to kill it and start again.

[paul.clauss]

Hi @didjital-shurco 

Thank you for posting and the detailed description of the problem. I am not seeing the behavior with views moving on my end and am wondering if this could be related to graphics or a peripheral driver. Can you confirm that your graphics drivers are fully up to date and, if you are using any peripheral devices requiring drivers like a Spacemouse or docking station, disconnect and let me know if problems continue?

I'm also curious - the yellow warnings you are seeing are flagging dimensions that need to be updated. This shouldn't be triggered by zooming in/out or even by moving the view, they should be triggered when the model is edited. What happens if you click the yellow flags and update the dimensions instead of deleting the view/sheet and starting over?

Also, if this seems to happen more frequently in particular files, please share one with me.

The second bend line issue has been logged with development and some workarounds are discussed in the forum thread linked here.

Hopefully this helps us get started! Please let me know if you have any questions, I look forward to continued troubleshooting.

[didjital-shurco]

No peripherals like you mention attached, and updated drivers.  The flagged dimension was fine--- I zoom in and back out again and dimensions are flagged because the view has changed.  The model it is derived from has not been updated.  If you look again at the image I attached you'll see that the right most view has more than moved--- it somehow broke and is wrong.  If you look at how the top and bottom line up with the view on the left it doesn't even make sense.  All that I did was zoom in and then back out again.  It happens about 20-30% of the time with no common thread between the occurrences.  Next time it happens I'll post a new pic--- just not sure when that's going to be.

[paul.clauss]

Hi @didjital-shurco 

Thank you for the response. If this seems like it started after an update, I am curious if a clean uninstall/reinstall was performed. It could be worth a shot - sometimes wires do get crossed during updates.

When this does occur again, please share the file and a pic with me and we'll dive deeper! I'm happy to help.

[didjital-shurco]

Will an uninstall/ re-install as illustrated in the link you provided affect my data or settings?

[paul.clauss]

Hi @didjital-shurco 

Thanks for posting. As your data should be saved to the cloud it should not be effected by the clean uninstall/reinstall. You can even use the utility linked in my previous post and keep your local cache data (described in the link to the utility).

I will give the disclaimer that I have seen preferences reset rarely when the clean uninstall is performed.

[didjital-shurco]

I uninstalled/ reinstalled and I still have the same problem.  I'm also getting new glitches--- when I click a view to move it, it just jumps an 1/8" by itself, it wont hang on the mouse anymore.  I really need this resolved--- I have a large drawing package I'm working on and this is killing me!

[didjital-shurco]

Did another clean install--- wiped everything off my computer and started again.  I also updated my graphics driver.  At first it seemed to fix the problem, but about an hour in it started doing it again.  This is a major issue for me--- I really need this resolved!  By the way, my computer is a purpose built 3d modeling workstation that my company paid like $5000 to have custom made, so I don't think it is a hardware issue.  I am running Win 8.1-- had to because one of the packages I use required it.

[didjital-shurco]

Anything?

[g-andresen]

Hi,

please share a design to take a look

günther

[didjital-shurco]

Here is one I was working on the other day.  It kept doing it almost every time I zoomed in/out on the 2D drawing.  Fusion wont let me export the 2D drawing, so I'll post the pdf so you get the idea. 

BTW, it sure would be nice to be able to truncate views on long parts like this.  I usually have to just draw the model pre-truncated and fake it out. (I did not do that on this drawing).  I'll add another drawing of a railing that I DID do that so you see what I mean.  You'll see the posts at the end have the zig-zag cut on top (I had to model it that way) and there is a vertical break in the railing.  I had to over write the 240.0" dimension to make the drawing correct.  This has nothing to do with the purpose of my original post though...just venting:)

[didjital-shurco]

Any help here?  Still doing it non-stop.  Also, this morning a new update starting screwing things up again.  I wish you guys would test the updates before making us install them, or at least allow us to NOT update.  Not only do I have the same problem, new ones have started up.  I think its time to switch back to solid works...

[HughesTooling]

@brianrepp  With @jeff_strater  away who is best to tag in on this 2d drawing problem?

Thanks Mark

[olivia.struckman]

Thanks @brianrepp for pointing me towards this thread Hi @didjital-shurco, apologies for the delay in response. I asked the team to try to reproduce the dimension disassociating issue (this seems to be the biggest thorn in your side, correct?) on the provided file. They recreated similar drawings to the pdfs shared, but were unable to replicate the problem. Could you please provide an f2d? They also requested machine configurations to help troubleshoot - if you could send over a screen grab from System Information that will be helpful as well.

On a separate note, following up on your request for truncating long views - we are hard at work on enabling broken views today. We appreciate the patience while we progress this project - we know the current workarounds you're using are a pain, and aim to speed this up for you early next year. 

[HughesTooling]

---

@olivia.struckman wrote:

Could you please provide an f2d?

---

I think you'll actually need to export as an f3z Fusion Archive file. If you look at the drawing details in Fusion's date panel then View Details on Web you can download the drawing there. Might also be worth making a screencast of what you're seeing.

Mark

[didjital-shurco]

Here's a screen cast of the problem.  I didn't upload a file because it does it with almost every drawing I make.  Seems like maybe a graphics problem or something?  It does it on simple parts like this as well as complicated stuff.  I think it only does it on a projected view, not the base view--- but I could be wrong about that.  as you can see it changes the scale of the view, deletes some of the lines and breaks the dimension just by zooming in and out.  you also see that I zoom in and out several times without it doing it, until finally it breaks.  Very odd.  I have found that if I double click the broken view, change the scale to a different ratio, and then change it back without clicking OK it will fix it--- but it is really slowing me down!!

I'll upload a screenshot in a minute of my computer specs.

[didjital-shurco]

here's the screen grab

[didjital-shurco]

I think this is the one you want

[didjital-shurco]

New problem after the update yesterday--- now the dimension tool wont stay active.  The hotkey "D" wont work either after the first dimension.  After the first dimension you have to hit the dimension button on the tool bar for every other dimension after.... crazy.  Still have the same view problem too.