Windows 10 File Explorer crashes Fusion 360

Windows 10 File Explorer crashes Fusion 360

abdullah.masri89
Explorer Explorer
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2 Replies
Message 1 of 3

Windows 10 File Explorer crashes Fusion 360

abdullah.masri89
Explorer
Explorer

Hello there,

I hope somebody can help me figure out what is causing fusion to crash whenever a windows file explorer window pop up.

I was working normally with fusion and I imported a mesh, edit it and did not save my work because it was a quick edit, i tried to save as stl and fusion crashed without error window poping out, then when i relaunched it and tried inserting the same mesh again. It wouldn't let me even select it. As soon as file explorer is open fusion would crash.

Examples of when the crash occur:

1- insert mesh

2- open file from computer

3- insert image

As soon as I select any of the options above, file explorer launches instantly freezes without loading all the files , at that folder and without letting me interact it would freeze for a second then fusion closes either giving me an error message to try to submit a ticket.

 

I tried reinstalling  fusion without success.

 

appreciate all the support I can get, Thank you 

492 Views
2 Replies
Replies (2)
Message 2 of 3

mohammed.aliTDPXK
Autodesk
Autodesk

Hello @abdullah.masri89 ,

 

Sorry for the trouble you are facing. This seems a known issue with Chitubox.

Here's a forum link to the similar problem you are facing.

https://forums.autodesk.com/t5/fusion-360-support/fusion-360-crashes-suddenly-when-attempting-to-use...

 

The quickest workaround to this issue is to uninstall Chitubox until the issue is resolved. We will continue to look for a less-invasive fix.

 

Let me know if this helps.

 

Please accept as solution if this answers your query. Do like the post.

 




Mohammed Adam Ali
Sr. SW Eng. Test
Quality Assurance
Autodesk, Inc.


Message 3 of 3

Anonymous
Not applicable

This seems to have worked for me.