Why i cant use simulation tab in education license

[emirhanemir190578]

I had a personal license and i wasnt using simulation but i needed to do simulation and i created a education license (high school) and the simulation tab is still unavailable if this is the case then what are the advantages of having a student license if you are still unable to use pro tabs like generative design and simulation

[RajkumarIlanchelian]

@emirhanemir190578 Can you please direct message me both your emails used to register for Fusion (both the EDU and the personal). We can check in the backend to see what could be happening. 

1. On the machine that you are experiencing this, do you use both the accounts on this machine? 
2. If you go into manage.autodesk.com and login with your education account , is the simulation extensions showing as available to you?