Why do I get an error when installing Fusion?

[anton_martyniv_kb_2022]

I'm trying to install Fusion on my computer and the problem is that when I run the installer, after a quick preparatory step to upload files, it immediately displays an error saying that the program is incompatible with my version of Windows. I have updated Windows to the latest version but it still does not install the program, I will attach a screenshot. Please help me out!

[g-andresen]

Hi,

Does your system meet these requirements?

günther

[anton_martyniv_kb_2022]

Yes, I read that the system meets all the requirements of Fusion.

It's not in English, but I hope you understand the characteristics of the PC.

[jhackney1972]

You are showing System Information.  Go to Windows Settings, Build Info, then look for the Version. This must be 1809 or higher.

[RajkumarIlanchelian · Accepted solution]

@anton_martyniv_kb_2022 The 10.0.10240 that is shown in your snap shot is version 1507 and is certainly not supported. 

As called out by both @jhackney1972 and @g-andresen you need to be 1809 or newer on Windows 10 to pick up Fusion. 

[RajkumarIlanchelian]

For your reference - https://www.gaijin.at/en/infos/windows-version-numbers