White Screen

White Screen

gokhan2pal
Observer Observer
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Message 1 of 4

White Screen

gokhan2pal
Observer
Observer

Im getting blank white screen when starting the Fusion, i didnt had any problems last month.

 

Im running a win 10 machines, fully updated, its laptop, so no dual graphic card. Log files are attached

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Message 2 of 4

mohammed.aliTDPXK
Autodesk
Autodesk

Hello @gokhan2pal ,

 

Sorry for the trouble you are facing.

Can you please try a clean uninstall and reinstall

Clean Uninstall

Auto
https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How...

 

Manual

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How...

 

Let me know if this helps, thanks!

 




Mohammed Adam Ali
Sr. SW Eng. Test
Quality Assurance
Autodesk, Inc.


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Message 3 of 4

gokhan2pal
Observer
Observer

Hi mohammed

Thanks for reply.

Ive used the auto cleaner and the manual way as in the link.

I restarted the laptop and wanted to reinstall and it shows "You already have the latest version installed, do you want to start it?" which i cant understand as i removed the fusion. Anyway  i clicked the Yes button but stil same white screen. 

I`ve now reinstalled the latest version  via client i downloded today from your web and still same white screen.

 

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Message 4 of 4

gokhan2pal
Observer
Observer

.

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