Where do you report bugs for Tinkercad? (Why is this here? In Post).

Where do you report bugs for Tinkercad? (Why is this here? In Post).

blastedlabs
Explorer Explorer
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Where do you report bugs for Tinkercad? (Why is this here? In Post).

blastedlabs
Explorer
Explorer

Why is this here?  I've been using both Tinkercad and Fusion 360 for a couple months now.  Tinkercad has a message at the bottom that says, "What's next?  Autodesk Fusion 360."   Zendesk for Tinkercad has no results for "Bug," "Report," "Contact," or "Support."   There also doesn't seem to be an Autodesk forum for Tinkercad.  So this is the closest to a support Forum I've found but this is, of course, not the "Correct" place for it, wherever that is?

I still use Tinkercad for Mesh editing, even though I've mostly transitioned to Fusion 360.  I just find it fast for certain tasks I do a lot, which involves grabbing another person's mesh, chopping it up/scaling it, adding certain primitives, and exporting it again.  

I have noticed that Tinkercad frequently has bugs with flipped normals and missing geometry, even on reimporting files that were just exported from it.  I was hoping to contact the team in charge of it so I could provide a couple of these files so they can hopefully fix the problem. 

Thank you, and sorry for being in the wrong place.  

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Phil.E
Autodesk
Autodesk

Thanks for posting.

 

I see what you mean about lack of a community page and bug reporting for Tinkercad. At this time I need to forward your request to the Tinkercad team.





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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Message 3 of 3

PenolopyBulnick11
Autodesk
Autodesk

You can report a bug by clicking "Send us Feedback" at the bottom of the main webpage under Resources. You can also email tinkercad.support@autodesk.com

 

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