when zoom missing line in drawing i see only points

[RadoG]

when zoom missing line in drawing i see only points

[HughesTooling]

Is your graphics card driver up to date? And does your graphics card meet Fusion's minimum requirements?

[RadoG]

NVIDIA GeForce RTX3060 Laptop GPU last drivers 12.06.2023

[TheCADWhisperer]

@RadoG 

If you reboot the computer - does the problem persist?

[jhackney1972]

You also can try a different Graphic Driver listed in your Fusion 360 Preferences.  Fusion 360 must restart between changes.

[RadoG]

I have had a problem for 6 months, updating the driver and uninstalling Fusion didn't fix the problem

[rhawthorne73UZ5]

Hello,

I am having this same problem with Fusion. For some reason when zooming in straight lines disappear, and curve lines become bold (video 1).

So far this has only happened when I used the generic Fusion format - the templates I've made don't have this issue.

However - in all my prints, when I use the "Sketch" feature in a drawing file, I get the same behavior (video 2).

Our IT group checked out my setup and the requirements and said the video drivers are up to date and the laptop is sufficient to run Fusion.

Is there a way to fix this? Or settings I can try to adjust?

I saw this forum mentioned a similar problem with no fix yet: https://forums.autodesk.com/t5/fusion-support/fusion-360-drawing-zoom-displaying-issues/m-p/12401824 

[HughesTooling]

@ClintBrown3D Any ideas on this?

[mohammed.aliTDPXK]

Hello @rhawthorne73UZ5 ans @RadoG ,

Sorry to hear on the issue you are facing, can you please confirm, we have been trying to reproduce this issue at our end but unfortunately no success, 

• Can you please confirm which OS you are on (Win 11, Win 10 or Mac OS)
• Can you please check if line weights display is checked in Documents settings? If yes, can you please try to uncheck and try again and see if you see lines or still lines goes missing?
• Please send us the drawing file for investigation, you can also send a direct message to me if you don't want to share it public.

Regards,

Md Adam Ali

[rhawthorne73UZ5]

Hello @mohammed.aliTDPXK,

Thank you for looking into this.

• Operating system is Windows 10 Pro, 64 bit
• Yes, "Display Line Widths" is checked - see screenshot
• I will send you a direct message.

[mohammed.aliTDPXK]

Hello @rhawthorne73UZ5 ,

Received the file, thanks for the information. We have logged this issue as FDWD-18199(internal use). I will check with my team and get back to you soon.

[mohammed.aliTDPXK]

Hello @rhawthorne73UZ5 ,

Can you please also confirm if you see this issue when you uncheck the link widths?

[rhawthorne73UZ5]

@mohammed.aliTDPXK No, turning off the "display line widths" option has no change in the drawing view.

[HughesTooling]

Is this on a dual graphics card system? What does Fusion's graphics diagnostics show for what graphic card is being used by Fusion?

[rhawthorne73UZ5]

@HughesTooling 

Integrated graphics card: Intel(R) Iris(R) Xe Graphics.
GPU RAM: 128 MB.

Dell XPS Laptop - 12th Gen Intel(R) Core(TM) i7-1250U 1.10 GHz.

I have tried switching the graphics between the three options (OpenGL Core Profile, DirectX 11, and DirectX 9) with no change in performance.

I have not tried uninstalling and reinstalling Fusion yet.

[MRWakefield]

I made a new post about this yesterday as I hadn't seen this thread. I'm having a very similar issue. I'm on a brand new Dell Precision 7780 with Intel on-board graphics and an NVidia RTX 3500 Ada graphics card running Windows 11. I've tried all of the various graphics driver options within Fusion but it has made no difference to the issue. I have updated the NVidia drivers to the latest version but that has made no difference either. If I turn off 'Display Line Widths' the issue doesn't occur.

This occurs with all drawings that I have tested it with.

If you require any further info just let me know.

[rhawthorne73UZ5]

@mohammed.aliTDPXK      I tried opening the file on another computer in our shop that uses Fusion - it had the same problem with viewing the lines when I opened the file, so it does not seem to be limited to my device.

[mohammed.aliTDPXK]

Hello @rhawthorne73UZ5 , 

Thanks for the additional information, I am checking with my team, will get back to you on this.

[mohammed.aliTDPXK]

Hello @MRWakefield , 

Can you please mention if you are on extended monitor? We have already reported this issue internally and I am checking with the team on what's happening here.

[MRWakefield]

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@mohammed.aliTDPXK wrote:

Hello @MRWakefield , 

Can you please mention if you are on extended monitor? We have already reported this issue internally and I am checking with the team on what's happening here.

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No, just the standard built-in 1920x1080 laptop monitor.