Urgent Blocker: Downloading any File fails. Software take 30 minutes to open and crashes 2 out of 3 times.

Urgent Blocker: Downloading any File fails. Software take 30 minutes to open and crashes 2 out of 3 times.

c.schmidTXJCD
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Urgent Blocker: Downloading any File fails. Software take 30 minutes to open and crashes 2 out of 3 times.

c.schmidTXJCD
Contributor
Contributor

Since 3 days I can not use Fusion 360 at all. Software takes 30 minutes to open and crashes 2 out of 3 times. If it is finally open, every click I do freezes the software for around 10 minutes. If I try to open a file it freezes for 10 minutes and then says downloading failed. I tried reinstalling fusion and restarting the computer but it didn't help.

 

I am a mechanical engineer and running my own business. This brings me into a dangerous situation. Please fix this as soon as possible. 

Setup:
Mac Book Pro M1 16GB RAM
Diagnostics file in attachment.

 

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RajkumarIlanchelian
Autodesk
Autodesk

@c.schmidTXJCD Thank you for adding the logs. The logs shows a lot of network errors. Can you pelase try the following? (Not all steps are likely required but I am calling them out)

0. Can you please capture your network upload/download speeds
1. Log out of Fusion 360 and close Fusion 360
2. Shut down your computer
3. please restart your router 
4. Restart machine
5. Restart Fusion 360

Does this make the launch experience any faster? 

Rajkumar Ilanchelian
Autodesk Fusion

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