update failed

update failed

salesFUL6L
Explorer Explorer
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7 Replies
Message 1 of 8

update failed

salesFUL6L
Explorer
Explorer

I have restarted the computer multiple times and still failed to complete update.

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351 Views
7 Replies
Replies (7)
Message 2 of 8

dsouzasujay
Autodesk
Autodesk

Hi @salesFUL6L 

 

Sorry to see that you're facing this problem.

Could you please follow below article and see if the problem get fix?

 

Repair Fusion 360 from Fusion 360 Service Utility


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Sujay D'souza
Autodesk Fusion

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Message 3 of 8

salesFUL6L
Explorer
Explorer

Was not able to repair. It says server problem WinError3.

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Message 4 of 8

dsouzasujay
Autodesk
Autodesk

Hi @salesFUL6L 

I saw 2 sessions of Fusion 360 started almost simultaneously. Currently I don’t have idea what may cause this situation.

 

Can you please try

If you still not able to Launch Fusion 360 then please share latest autodesk.webdeploy.streamer.log

 

 


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Sujay D'souza
Autodesk Fusion

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Message 5 of 8

salesFUL6L
Explorer
Explorer

I tried to uninstall multiple times but it doesn't uninstall.

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Message 6 of 8

dsouzasujay
Autodesk
Autodesk

@salesFUL6L 

 

When you say 'doesn't uninstall'. Does the uninstall process starts? do you get any error message while uninstalling?

 

Could you provide more details?


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Sujay D'souza
Autodesk Fusion

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Message 7 of 8

salesFUL6L
Explorer
Explorer

The uninstall process starts, a fusion 360 window flashes and disappears and there is no error message.

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Message 8 of 8

dooyoul_chung
Autodesk
Autodesk

Hi @salesFUL6L 


If you still have problem uninstalling Fusion 360 then try install again after remove folder %localappdata%\autodesk\webdeploy

Hope this works for you.
Thanks.

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