Update Failed to Complete

[patrick_devlin]

I consistently receive this error when Fusion attempts to update. Fusion is still usable, but I'm not able to download new materials/appearances until the update is complete. 

Diagnostic log is attached. 

I have checked my internet connection and restarted my PC many times, but nothing seems to work.

Any help is appreciated!

Patrick

[pawel.potyrala]

Hi @patrick_devlin,

Thanks for posting! I can see the following notification within the log: [WinError 5] Access is denied...

This may be caused by your security software (see: [WinError 5] Access is denied when installing fusion 360) preventing Fusion 360 from updating correctly. The article mentions McAfee but this can be related to other security solutions.

Let me know if that helps. Thanks!

Best regards,