Update failed to complete

Update failed to complete

dbecker30
Contributor Contributor
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Message 1 of 6

Update failed to complete

dbecker30
Contributor
Contributor

What do i need to do next.  Been getting this message for like 2 days now.

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406 Views
5 Replies
Replies (5)
Message 2 of 6

dooyoul_chung
Autodesk
Autodesk

Hi @dbecker30 

It would be helped review your case with Fusion 360 log file. Could you please share the log files with below guided steps?

https://knowledge.autodesk.com/support/fusion-360/learn-explore/caas/sfdcarticles/sfdcarticles/How-t...

Thanks,

Dooyoul.

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Message 3 of 6

dbecker30
Contributor
Contributor

There

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Message 4 of 6

dooyoul_chung
Autodesk
Autodesk

Thank you for sharing log file.
Looks like another streamer.exe process is running. 
1. Close Fusion360
2. Open task manager & close streamer.exe (or Fusion360.exe) if running from process.
3. Launch Fusion360 

or try open Fusion with just reboot your PC.
Thanks,

Dooyoul. 

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Message 5 of 6

dbecker30
Contributor
Contributor

Just tried all that and i still have failed to update message.  

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Message 6 of 6

dooyoul_chung
Autodesk
Autodesk

@dbecker30 
Unfortunately, not able to pinpoint issue immediately. Wondering what error message you are received for update failure? Based on you share log file, try to upgrade from 2.0.12376(20220204233047) to 2.0.12392(20220216104621) but looks like process been bypassed to update.

If you are currently in the same status, please try with below step to see you can get updated version 2.0.12392. Below step works when you have only one release of Fusion. (means no side by side installation with insider version).
1. Remove %localappdata%\Autodesk\webdeploy\meta\registry
2. Execute %localappdata%\Autodesk\webdeploy\meta\streamer\streamer.bat

Hope this helps.
Regards,
Dooyoul 

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