Update fail to complete

Update fail to complete

orrmany
Explorer Explorer
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Message 1 of 3

Update fail to complete

orrmany
Explorer
Explorer

The update failed to complete, even after restarting Fusion first, then the computer too. Program has instructed me to ask support from here. Diagnostic log file has been attached

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285 Views
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Message 2 of 3

jhackney1972
Consultant
Consultant

The log file indicates that the Fusion 360 Streamer installation did not have enough Windows permissions to remove a number of files it needed to remove.  The logged in user must have sufficient Windows rights so the installer can work.  This condition can also be caused by some application such as Anti-Virus programs.  When you try to run the streamer .exe again, right click on the file and choose "Run as Administrator" from the context menu.  I also would disable all Anti-Virus applications during the install.

John Hackney, Retired
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Message 3 of 3

orrmany
Explorer
Explorer
Accepted solution

Thanks for the idea. Meanwhile, I dowloaded the latest installer binary manually and I've just run that. That way it has installed the latest version without errors. Strange.

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