Unsupported Browsers

Unsupported Browsers

ryan_woodMUV24
Community Visitor Community Visitor
192 Views
3 Replies
Message 1 of 4

Unsupported Browsers

ryan_woodMUV24
Community Visitor
Community Visitor

I am a teacher and I have 6 of my 29 students not able to access Fusion 360 because a window pops up saying “browser unsupported”. When I have a different student login (or my account) on the same computer it works. Anyone have a solution?

0 Likes
193 Views
3 Replies
Replies (3)
Message 2 of 4

RajkumarIlanchelian
Autodesk
Autodesk

@ryan_woodMUV24 Tie almost certain that the 6 students are not accepting a url in an email that was sent to them after your invite. 

if they login to https://login.autodesk360.com/login they should be able to resent email and accept to login. 

if for any reason this does not work you can direct message me the email ID of the students that cannot login. 

I would recommend logging into the link I sent above. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 3 of 4

dhummel8FQDE
Community Visitor
Community Visitor

I've had the same issue, out of 65 students only 5 or 6 had this unsupported browser issue.  I used the the link above and had the student log back in.  It took about 5 minutes but it worked!  I downloaded a program from autodesk called Autodesk Desktop Connector.  Not sure if that was the reason the students came up with the browser issue but it worked!  Thanks!

0 Likes
Message 4 of 4

RajkumarIlanchelian
Autodesk
Autodesk

@dhummel8FQDE @It is certainly clicking on the link and completing it that is the solution. Glad it is working. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider