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Unexpected error while opening files
Not applicable
09-23-2020
10:46 AM
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I've been having an ongoing issue the past few weeks where every time I try to open a file, I receive the "An unexpected error occurred while downloading and opening a document" error. Believe it may be related to my home + office computer, as I'm able to open files when on my office computer but not home (I use to be able to without issues).
I've tried all the tips from this article to no avail.
Could someone check my diagnostic log to see what I'm overlooking?
EDIT: Seems the issue was isolated to 1 item. I was able to open the file by choosing an older version. Would be nice to know why it wouldn't open for future reference.