Unable to install fusion 360 error notadb error file is not database

Unable to install fusion 360 error notadb error file is not database

baga.bff
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Unable to install fusion 360 error notadb error file is not database

baga.bff
Community Visitor
Community Visitor

Unable to install fusion 360 error notadb error file is not database.

Please help how i can resolve the issue 

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6 Replies
Replies (6)
Message 2 of 7

RajkumarIlanchelian
Autodesk
Autodesk

@baga.bff Can you please go to open log file location and attach the logs from there? 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 7

ricky.l.potter
Community Visitor
Community Visitor

I have the same error and need help, I recently had to rename my user account on Windows 11 so that it didn't contain any blank spaces. I was able to rename my user account but it did not rename the user account folder so I had to follow a guide on Microsoft help, it involves creating a second admin account so I could modify the existing user folder name. I believe this is what I'm leading to this error. I have both Fusion 360 and Autodesk Inventor installed and they both fail to start. The current issue I'm trying is troubleshoot is with Fusion 360.

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Message 4 of 7

RajkumarIlanchelian
Autodesk
Autodesk

@ricky.l.potter In the user account that you created newly, have to also renamed the folder? If so can you uninall Fusion, delete the Fusion short cut and then re-install again, please? 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 5 of 7

ricky.l.potter
Community Visitor
Community Visitor

It won't allow me to uninstall.

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Message 6 of 7

ricky.l.potter
Community Visitor
Community Visitor

It won't allow me to uninstall, reinstall or run the program in any way, I even manually located the uninstall.wzf

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Message 7 of 7

RajkumarIlanchelian
Autodesk
Autodesk

@ricky.l.potter @What error do you see when you try to uninstall? 

Rajkumar Ilanchelian
Autodesk Fusion

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