Unable to download (or access) Personal Use version

Unable to download (or access) Personal Use version

Anonymous
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Message 1 of 9

Unable to download (or access) Personal Use version

Anonymous
Not applicable

I'm trying to use the Personal version of Fusion 360.  I have downloaded the software and had the 30 day trial which has now expired.  So I still have the software on my system but it is Read-Only.  I'm in the UK.


I go to: https://www.autodesk.co.uk/products/fusion-360/personal, and click on the "Get Started" button that takes me to: 
https://www.autodesk.co.uk/services/adsk/c/oxygen/tool.do/connect.resp?lang=en&returnUrl=https%3A%2F...

where I sign in, but it takes me straight back to https://www.autodesk.co.uk/products/fusion-360/personal

 

I can keep going round this loop for ever and not get any closer to being able to use the Personal version.

 

Any help would be appreciated.

 

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Accepted solutions (1)
2,831 Views
8 Replies
Replies (8)
Message 2 of 9

jhackney1972
Consultant
Consultant

I do not have any issue getting to the download site and access the streamer application.  I have attached the file as a zip file.  Once you unzip it, make sure you have enough computer rights to install and run it as an Administrator.  You will need to be on the internet at all times because the application is just the streamer installation program.

John Hackney, Retired
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Message 3 of 9

Anonymous
Not applicable

Thanks.  I've done that.  Installed fine.  However, I am still in Read Only mode.  "Expired Subscription - Read Only".  I suspect the problem is with my profile held by Autodesk rather than the software on my laptop.

Message 4 of 9

uebergangster
Participant
Participant

Having same problem.  Any solution to this?  My previous subscrtiption details have simply been wiped from my account and now I cannot even get close to restarting a personal subscription.

What's going on?

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Message 5 of 9

uebergangster
Participant
Participant

Mine now works.  Try clearing your browser cache before attempting to renew licence.  I think that's what worked for me.  Maybe.

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Message 6 of 9

Anonymous
Not applicable
Accepted solution

Thanks.  I've now successfully got it running, I'm not sure what made the difference.  I followed all the bits of advice so far offered and travelled a different route through the website eventually downloading the software again.  Hey Presto - it is now set up for Personal Use for twelve months.

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Message 7 of 9

cristianchiess
Community Visitor
Community Visitor

For those like me struggling to make this download button work. Yo must go to https://manage.autodesk.com/products and click on download Fusion 360 from this page, it will download the "Client Downloader" only way a managed to make it work!

 

cristianchiess_0-1700185319867.png

 


Best regards from Brazil!

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Message 8 of 9

swartzkarson
Community Visitor
Community Visitor

for whatever reason fusion 360 just does not show up no matter where i go, even downloading fusion for personal use automatically makes it the free trial version

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Message 9 of 9

jhackney1972
Consultant
Consultant

When you install Fusion for Personal Use it always installs as a Fusion 30 day Trial and then, unless you purchase it, shifts to a Personal Use License.  This is Autodesk way of trying to "entice" you to see the fully version and hope you will buy it instead of using the Personal Use License.

John Hackney, Retired
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